Shipping Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

Thank you for choosing [Your Store Name] for your organic skincare needs. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below.

1. Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday).

  • Orders placed after 2:30 PM CST or on weekends/holidays will be processed the next business day.

2. Shipping Methods & Delivery Times

  • Standard Shipping (USA): 3–7 business days.

  • Expedited Shipping (USA): 2–3 business days.

  • International Shipping: Delivery times vary by destination; typically 7–21 business days.

Note: Delivery times are estimates and may be affected by external factors.

3. Shipping Rates

  • Domestic Orders: Flat rate of $5.95 for orders under $75.

  • Free Shipping: Orders over $75 qualify for free standard shipping within the USA.

  • International Orders: Shipping rates are calculated at checkout based on destination and weight.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information.

5. Address Accuracy

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, the customer is responsible for reshipment costs.

6. Damaged or Lost Packages

  • Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging.

  • Lost Packages: If your tracking information indicates delivery but you have not received your package, please contact your local carrier. If unresolved, reach out to us for assistance.

7. International Shipping & Customs

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We are not liable for delays due to customs processing.

8. Contact Us

For any shipping inquiries, please contact us at:

Green Gaia Essentials
[Your Address]
[Your Email Address]
[Your Phone Number]

This policy is designed to provide clarity and ensure a smooth shopping experience. If you have any further questions or need assistance, feel free to reach out to our customer service team.